staff will get to the thread in a few days or more
what is the problem - you give some details - are you testing wired or wifi - is the connection good with a cabled connection
post some info
log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream
with that you will get help from other users
if faults were seen by CS why did they not book a tech
____________________
Tony
