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Broadband and Phone

I've recently set up an installation date with Virgin for broadband and home phone. Will they contact Talktalk to switch my account?

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Re: Broadband and Phone

They won't cancel the broadband account, so you will have to do that. Best to wait until the Virgin service is working, in case of delays. 

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Re: Broadband and Phone

Many thanks for your reply and advise. I was hoping that it would be a bit more seamless than that.
I cannot afford to pay to both providers for 1 month.
I have tried repeatedly to get through to Virgin without any joy. I was also hoping that I could keep my old phone number from day one as we are on our seventies and could do without the extra hassle.
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Re: Broadband and Phone

The phone number transfer should be relatively seamless, but it relies on the broadband working.

I hope I haven't caused you any unnecessary concern, but the Virgin installation requires a new cable to be connected to the street and there can sometimes be an unforeseen problem in laying this.  Let's hope that doesn't happen to you. 

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