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Broadband activation

I have moved home and received my installation kit today, I have plugged everything in & texted go to activate it and white light is on box but saying it’s not working. Can’t get through to anyone & my account is saying I’m no longer with virgin? 

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Re: Broadband activation

Hi,

Send me a PM with your new account number and I'll have a look for you.

Thanks Chris





To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

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