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Broadband activation

Hi I moved house and received my new cables to plug in tv and broadband. I have no internet. I did text go too early in reply to the activation text I don’t know if that’s why? I can’t get through on the phone

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Forum Team (Retired)
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Re: Broadband activation

Hi so I can help can you please send me your virgin account number a area ref please 

 

chris 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Broadband activation

hi thanks it’s removed area 31

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Re: Broadband activation

Will inbox you now 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Broadband activation

@vctaylor86 

you might want to go back and edit your post and remove the account number which is now nicely available for anyone and everyone to see and potentially abuse.

I'm sure that @Chris-chad intended for you to send it to him in a personal message and he is actually a VM employee and just trying to help but we don't know that for sure, would you hand over your details to any random stranger in the street that just asked?

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Re: Broadband activation

Thank you for that. 


Here to help! I'm a technician helping out whilst working from home. Find out more


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