My broadband has been down since about 9am this morning.
The problem is recognised on Virgin Media's Service Status as a local but widespread issue due to some fibre cable damage in the local area. I've registered my account against the issue and I'm getting automated email updates regularly but the ETA has already been put back at least twice.
As part of my bundle I have an Oomph sim card and I understand Virgin Media will provide unlimited data in the event of a broadband outage. Is this something I need to claim or will this be done automatically having registered my fault online? I work from home full time so it's likely I will rack up a fair amount of usage if the outage continues for more than a day or two.