Virgin Media Community

[das0ulbeat]

Hi, 

I have signed up for Virgin Media broadband, and I have received CSS Ref number etc. 

The date of the installation was supposed to be today, but I haven't heard anything about confirmation, delivery update, or anything.

How can I find relevant information?

[VM-Jon]

Hi @das0ulbeat 

Thank you for reaching out to us here, welcome to the community.
Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.
Thank you
Jon

[happywithmy350 · Accepted solution]

This is nothing new - lazy engineers and lame excuses

Welcome to VM - where nothing works, apart from the ability to remove ££££ from your bank account - that works PERFECTLY