on 30-04-2023 19:22
My brick buster plate has crumbled away , it was fitted by cabletel ,so quite old. How do l get a new one. Happy to replace , myself but wouldn't say no to a engineer doing it ! Tried calling got nowhere. Nothing else is wrong ,yet!!
on 30-04-2023 20:08
Wait for a VM forum team member to reply here and arrange a tech visit. Or, if you prefer more direct DIY action but with some financial outlay yourself, then
on 02-05-2023 10:36
any isdea how long that takes
on 04-05-2023 13:15
Hi there @Itshim 👋 Welcome to our forum and thanks for your post 😊
Thanks for contacting us to let us know about this damaged plate, we can certainly have this resolved for you. I'll send you a PM to confirm your details.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 04-05-2023 15:39
I replied to your email, but it says it is a send only address. How do I reply to your request.
on 04-05-2023 17:54
Hi @Itshim
The email you received will be to inform yuo that @Nathan_B has sent you a PM (Private Message) which is what you should reply to.
If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of this page to access your PM inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'
on 04-05-2023 18:15
Also known as a blow hole cover or roman nose. Great names.
on 08-05-2023 08:56
Hey Itshim,
Have you been able to reply to my colleagues private message?
Kind Regards,
Steven_L
on 08-05-2023 09:56
I hope so ! but have heard nothing since sending it !!
on 09-05-2023 17:09
Thanks for chatting with me via PM @Itshim, I'm glad I have been able to arrange for this to be replaced for you.
Please keep us updated with how this goes, if you need any further help, please let us know. We are always happy to help 😊
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules