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Boosters not connecting.

I have 2 wireless boosters but can't seem to set them up proeperly.

I don't know whats going on as an engineer came out to my house a month ago and set the one I had up, but the wifi started showing slow speeds so I pinhole reset everything and now the hub doesn't seem to connect to the boosters. 

Then I ordered a second one and it arrived today and rather than trying to connect it either flashes green arrows or has solid red arrows. 

When I try to sync the new one up by holding the button for 3 (and sometimes more) seconds on the one connected to the hub, it doesn't flash fast only quite slowly so the new booster isn't connecting to it. 

And as an added frustration, none of the details of the hub are being transferred so I have to connect to the boosters separately, if they ever work.

Can anyone help with any of these problems?

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Re: Boosters not connecting.

Hi Mickyman14,

 

Thanks for posting and sorry to hear you've had some trouble setting up your boosters. 

 

I've been able to locate your account using your forum details and can see that you've been able to contact us regarding the this, I hope this has been resolved for you?

 

If not, you can find some help regarding booster set-up here

 

Alex_Rm

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