on 15-08-2023 19:22
Hi I ordered the quick start self install kit however as I’ve come to connect everything to my virgin connection box the box is no longer on my wall and the wire has been cut.
I need to book an engineer after all to fit a new connection box but can’t find out how to do this.
on 15-08-2023 19:47
Call the pre-installation and delivery team on 0800 052 1734, explain the problem and request a tech visit.