Showing results for 
Search instead for 
Did you mean: 

Book an engineer

Joining in

I don’t have wall socket. I need book an engineer. But I can’t find online support. I tried to call help line. Please help me to fix an appointment. Thank you. 


Very Insightful Person
Very Insightful Person

Hi @coolsameera 

You need the pre-installation and delivery team on 0800 052 1734

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Forum Team
Forum Team

Hi coolsameera,

A warm welcome and thanks for posting on our community forums. Sorry to hear that you don't have a wall socket to complete your installation.

Remotely checking from our end, we can see that you have already contacted the team about this issue to get this resolved.

If you still require further assistance, please come back to us through this channel.

Kind regards Jodi.