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Book an engineer

Kyle1983
Just joined

on ‎15-01-2022 16:31

I need to book an engineer to install my hub. Thought my house had a previous one but this is not the case. Your ‘contact us’ page just sends me round in circles. Can anyone help?

Cheers,

Kyle

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎15-01-2022 16:35

Not all properties have a socket, but just a cable through the wall.   Check outside for a brown or grey box and trace the cable inside.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Kain_W
Forum Team (Retired)
Forum Team (Retired)

on ‎18-01-2022 08:20

Hi Kyle1983,

Thanks for your post and welcome to the community!

From reviewing your account I can see that a appointment has been booked for you already.

Let us know how the engineer appointment goes and if there's anymore queries, then be sure to contact us again.

Thanks and take care,

Kain
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