I have been trying to get Broadband at my parent's house for them over the last few years. Over a year ago I contacted Virgin Media and booked an installation to finally get fibre broadband.
We were visited over 10 times by installation teams and area managers to be told there was a blocked duct along the road and access was needed to a pit on the road itself and this would be taken care of asap.
Well over a year has passed and no contact and still no work has taken place on our road, a house a few doors down has also had the same problem and was told they will never dig the road up for only 5 houses that are in need of fibre.
The rest of our road can get fibre and newly built apartments already receive it, my question is can I do anything about this? My parents can't even run a ring doorbell on the current below 1Mb broadband they have at the moment and there are 0 options for faster speeds other than Virgin Media.
The Business they have from home is suffering from such slow speeds and no better broadband in site.
Hi I have seen so many posts of this nature on here, don't want to be a profit of doom but the sad fact is that if virgin decide its unprofitable they won't undertake the work, which involves all sorts of permits from councils plus a team of diggers and cable pullers. Regards Micky