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Best time to sign up

redrose1986
Tuning in

What would be the best time to sign up for broadband if my current broadband will disconnected on the 10/10/2023 to minimise distribution.

4 REPLIES 4

Stephen93
Up to speed

Order it now but keep your current Broadband until VM is up & running, run them in tandem, if your satisfied after then cancel it, also there can be delays in installation from VM, see other posts, if you cancel your present Broadband you could be left with non at all whilst waiting for VM

jpeg1
Alessandro Volta

Changing to Virginmedia is not like changing to any other provider, because they use their own cables. This often means a delay in installation, but it does mean you can keep the old one running in parallel until you are happy. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Hi @redrose1986 thanks for your post here, we're happy to hear you're thinking of joining us!

There is plenty of time up until then, but of course if you do wish to have services running parallel just for a month or so, this will minimise the chance of any delays with your installation impacting you.

Most customers are not affected by delays so in theory, you could have your Virgin Media services connected on the 9th or 10th October but it is completely up to you 😊 

Our Sales Team are best to chat to on 0800 183 1234!
Many thanks

Tom_W

-tony-
Alessandro Volta

@Tom_W1 wrote:

Hi @redrose1986 thanks for your post here, we're happy to hear you're thinking of joining us!

There is plenty of time up until then, but of course if you do wish to have services running parallel just for a month or so, this will minimise the chance of any delays with your installation impacting you.

Most customers are not affected by delays so in theory, you could have your Virgin Media services connected on the 9th or 10th October but it is completely up to you 😊 

Our Sales Team are best to chat to on 0800 183 1234!
Many thanks


nothing wrong with optimism but why not be fully truthful - yes it may all happen as you indicate but there are plenty of examples on here where the install is delayed - the longest known is 18 months

but like the media never let the truth or the whole story get in the way of what is on the crib sheet

____________________

Tony.
Sacked VIP