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BROADBAND - DARLINGTON - DL3 7TB

I seem to have been experiencing repeated connection issues over the last 24hours. Are there any general reports of a problem or anyone else experiencing similar. It is making working very difficult.

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Alessandro Volta
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Re: BROADBAND - DARLINGTON - DL3 7TB

Have you checked the 'Check Service Status' at the top of the page ?

If nothing is showing try phoning 0800 561 0061, this will tell you of more local issues that may be affecting your district. Be aware that it isn't a manned line.

Go round all the accessible internal and external co-ax connections and ensure that they are finger tight.

If everything above is OK we need do some more troubleshooting; to start with …

Disable any VPNs that you have running.

Can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.

Post a 'Live Link' to your BQM on here.

Instructions for posting BQM Link

Under your BQM graph are two links in red.

Click the lower link (Share Live Graph) then click generate.

Copy the text in the Direct Link box, beware, there may be more text than you can see.

On here click the Link icon (2 links chain to the left of the camera icon)

In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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Re: BROADBAND - DARLINGTON - DL3 7TB

Mike

Many thanks for this. I shall attend to this and post further when able.
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Re: BROADBAND - DARLINGTON - DL3 7TB

Mike 

Many thanks for this. I will attend to this and post further when able.

 

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