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spikey673
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Are we aloud a hub 4, without gig1 or an invite for one yet?

As title really, are we aloud the hub 4 yet, without gig1 or an invite for it?

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Ernie_C
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Re: Are we aloud a hub 4, without gig1 or an invite for one yet?

No.

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nodrogd
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Re: Are we aloud a hub 4, without gig1 or an invite for one yet?

The Hub 4 is DOCSIS 3.1 standard kit, & is a requirement for 1Gb as additional downstream/upstream data channels are utilised.. It is only being issued outside of the 1Gb upgrade if there are known issues that can be resolved by its use

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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Z92
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Message 4 of 8
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Re: Are we aloud a hub 4, without gig1 or an invite for one yet?

There is not advantage (and in some cases, a disadvantage) to using a HUB 4 unless you require one.

Hub3 is perfectly fine for people on 500mbps and below plans.

Hub2 is perfectly fine on the lower plans.

 

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Tudor
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Message 5 of 8
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Re: Are we aloud a hub 4, without gig1 or an invite for one yet?

Hub3 will also work on 600mbps, my 500 plan was upgrade some time ago to this, although I now have a Hub4 on a 1G plan because it actually turned out to be cheaper.


Tudor
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PRFergy66
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Message 6 of 8
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Re: Are we aloud a hub 4, without gig1 or an invite for one yet?

I'm on the 350 package and the Hub 4 was fitted as standard, the engineer that did the install said that they were only fitting Hub 4's to new install's.

spikey673
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Re: Are we aloud a hub 4, without gig1 or an invite for one yet?

With any luck virgin will reply and give me an official answer 🤞🏻

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jbrennand
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Message 8 of 8
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Re: Are we aloud a hub 4, without gig1 or an invite for one yet?

The answer will still be the same as given above... 🙂

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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