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EmmaMoz
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App home scan setup

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I’m trying to set up my hub 3 replacement which has just arrived.

ive downloaded the App and it won’t let me do the home scan even though I’m connected to the WiFi, all non virgin boosters I have are unplugged..... 

I get a message that says please connect to your hub or WiFi booster

it looks like you’re connected to a home network via an unrecognised access point

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MikeRobbo
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Alessandro Volta
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Re: App home scan setup

Go into the phone settings and 'Forget / Delete' the old Hub Wi-Fi names from the from the phone, reboot the phone and search the new names and connect to those.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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EmmaMoz
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Re: App home scan setup

Hi

thanks for the advice, it’s still not working....

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