Well, we've had no broadband and unwatchable TV since about 3am yesterday (17/8). Spoke to CS and about as much use as a chocolate fireguard.
Anyway engineer booked for tomorrow afternoon thru website and fault checking. I digress. This is attached to a box by a black cable and a white cable goes to the V6 in the living room. It was installed when we first got VM about 6 years ago. The green light used to be on constant. Since the services have gone down, it's started flashing.
thats a standard coax install NOT FTTP a red light on the hub 4 indicates no service - where does the hub connect to - i would have expected it to connect into the powered splitter - you could try connecting it directly into the wall box if it works that then tells you the splitter or its power supply is faulty and gets you BB
if it still does not work then theres an external fault
but regardless you need tech to sort things out unless there is a known area problem
If the green light on the PSU is flashing, it usually indicates a short somewhere between the white plug ad the powered splitter, may be worth checking for any damaged cable or staples/carpet strip that may have gone through thee cable
I work for VMO2 but all opinions are my own and are based on my own experiences