Re: Any ideas what caused this sudden drop yesterday ?
Thanks for your post, I'm sorry to see that you experienced a drop in your connection on Friday. I've had a quick look at things from here and it does appear that there are some prolonged signal level issues which will require an engineer's visit to resolve.
I've gone ahead and booked in an appointment for you - please log into your My Virgin Media account or app to view your appointment time slot.
Let us know how the visit goes and if you need any further help.