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seanbrett76
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Amazon prime offer M.I.A

As part of my contract renewal, I was offered 12 months Amazon Prime free. After reading on this forum, I've waited the 28 days that is advised for the 'voucher' and still no sign of it.

Emailing the customer services team went unanswered.

How do I get my code/voucher?

Thanks.

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Anonymous
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Re: Amazon prime offer M.I.A

the CS team do not have an email address.

You can wait a week here for VM staff to take a look for call in and ask it to be resent
seanbrett76
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Re: Amazon prime offer M.I.A

Amazon code eventually received via email.

The CS rep I spoke to said it can take up to 40 working days to be delivered- not the 28 days stated in other threads. Allegedly to cover cooling off periods.

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jamesofmerton
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Re: Amazon prime offer M.I.A

'Allegedly to cover cooling off periods;

well they certainly won't be sending out amazon codes/tv's etc before customers start actually paying something.

usually it is 28 days plus another 14.
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