Virgin Media Community

[Aki]

Hi,

We're moving house and would love to go with Virgin again however our new address is currently showing that services are unavailable however the same postcode for all other neighbours are able to get Virgin services.

My wife called over a week ago however we've not had any updates yet.

Would it be possible to send someone out to get our new address listed online please so we can take out Virgin again?

Many thanks!

[Christy_D]

Good morning, 

Please accept our apologies that no one has responded yet. 

I can take a look to see the addresses on our database. Sometimes addresses have been missed due to our part. 

I'll pop over a private message to further assist with this.

Thanks,

Christy