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Aerial or Satellite if VM is connected to a grey box at the front of the house?

osikosik
Joining in

on ‎20-04-2023 13:45

I am trying to connect this cable:

Screenshot 2023-04-20 at 13.43.30.png

to my TV...but I am trying to figure out what cable this is...VM says it could be aerial or satellite (they don't know)....it's connected to the grey box at the front of my house. Anyone?

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5 REPLIES 5

Client62
Legend

on ‎20-04-2023 15:27

It look like a cable for a VM Hub or a VM TV box.

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Tudor
Very Insightful Person
Very Insightful Person
In response to Client62

on ‎21-04-2023 00:24

Certainly does not connect directly to a TV if it’s from a VM omnibox outside. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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nodrogd
Very Insightful Person
Very Insightful Person
In response to Tudor

on ‎21-04-2023 11:15

Post a photo of any inside/outside boxes.

If it is VM then there are no free services you can use. Virgin cable TV is a pay TV platform. All the equipment feeding the TV service is owned & run by VM, hence all the channels (including BBC & ITV) are encrypted & a rented set top box is required.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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Roger_Gooner
Alessandro Volta

‎21-04-2023 15:08 - edited ‎21-04-2023 15:11

Have you subscribed to VM TV? If so the cable connects to the TV box via a white adapter called an IEC connector which has a female connector at one end for the cable. Here's a photo of my connection.

20181126_001138_15.jpg

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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Natalie_L
Forum Team (Retired)
Forum Team (Retired)

on ‎23-04-2023 17:41

Hello osikosik, 

Welcome to the Community and thank you for posting. 

The cable in the picture would connect to the set top box via the adapter pictured in Roger_Gooner's post. 

Have you received the adapter with equipment? If not, please do let us know and we will be happy to assist further. 

Thanks, 

 

Nat
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