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Message 21 of 110
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Advanced Error Search

Hallo chaps.

 

https://my.virginmedia.com/advancederrorsearch/ - this doesn't work. How do I switch that insidious search page off? It's not exactly made clear on the site at all.

 

Cheers!

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Message 22 of 110
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Re: Advanced Network Error Search - help please.

Hello John,

I would also like this feature disabled, please PM me.

Thanks,

James

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Message 23 of 110
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Re: Advanced Network Error Search (ANES) opt out - issues

Hi, can I please get this disabled. I just switched to Virgin and now can't use VPN and it sounds like this might be the problem.

Thanks
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Message 24 of 110
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Re: Disable ANES

The link doesn't work. It says oops something is broken.
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Message 25 of 110
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Advanced Network Error search - please turn off

Hello

I am trying to access a network to work from home and am blighted with the Advanced Network Error page from VM. I understand turning this off may help with the issue, but when clicking the link the page on your website does not seem to want to turn it off. Can somebody turn this thing off for me please?

Thanks

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Message 26 of 110
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Re: Advanced Network Error Search (ANES) opt out - issues

I would also like to opt-out, thanks.
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Message 27 of 110
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Re: disable dns hijacking

Afternoon,

I am another one that would like this disabled please as its playing havoc with my vpn dns

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Message 28 of 110
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Re: Advanced Network Error Search (ANES) opt out - issues

Can someone please explain what this is and what the error symptoms are?

I am having trouble connecting to various websites. Last time this happened it was a SH2 firmware issue.

 

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Message 29 of 110
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Re: Advanced Network Error Search (ANES) opt out - issues

Disable ANES for me.

No one on webchat or phone support have a clue about this. It's unbelievably unprofessional.
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Message 30 of 110
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Re: Advanced Network Error Search (ANES) opt out - issues

Hi I would like to opt out thanks