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Address not listed

Tohst
Joining in

My address doesn't seem to be listed on the virgin broadband checker. I have filled in the form but I have not yet received a reply. I was shown on rightmove, agent's goodlord, and other site i could get it. I just wanted to confirm it is available.

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi Tohst 

Does your address say not available on the VM postcode checker, or is it completely unlisted?

Is your address listed on https://www.royalmail.com/find-a-postcode ?

If so it's possible it needs adding to the VM database.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi Tohst 

Does your address say not available on the VM postcode checker, or is it completely unlisted?

Is your address listed on https://www.royalmail.com/find-a-postcode ?

If so it's possible it needs adding to the VM database.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

It's completely unlisted on virgin media but it is listed on royal mail's website. Managed to get in touch with support and was told they unfortunately do not offer service to my area. May have find a new place to stay sadly.