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Address not listed

Joining in


My address is not listed on the checker. 

My address backs on to a main road, would seem like fiber could be installed. Other addresses on the same street are listed. 

2nd floor flat. 

I have requested an engineer visit. 

Thanks for your help. 


Hi Markmcg93, thanks for the message. 

I am sorry to hear that the PM has not been received. 

I will send you one now. 



Forum Team
Forum Team

No worries, speak to you soon and have a good day. - Chris. 

Any updates on this? Still waiting for an answer. 

Hi Markmcg93, thanks for the reply. I am unsure why the PM has not been send and have now resent. Please can you check your inbox to see if it has now been received? 


Hello, I have a similar problem. My house address isn’t listed in your postcode checker however all the other houses in my street are. We are not a new build or a flat. I’ve filled in the contact form several times but nobody has ever contacted me. Can you help ?

Forum Team (Retired)
Forum Team (Retired)

Hi @javlin7 


Thanks for posting on our community forum and sorry to hear about the issue with your address being listed on our postcode checker.


I'll drop you a private message now to confirm some further details and investigate further, keep an eye on your inbox for a message from myself.



Forum Team

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