Had fibre broadband installed this morning. How long does activation take? Just wondering if they will be able to do it with the corona virus causing problems
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Have you called 0800 953 9500 to activate the services, once called will take a couple of minutes.
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Thanks for your quick reply! I phoned the number and got to the activation. It says the call centre is closed because of the corona virus. Will there be any other way i can activate it?
If you can send me a DM with your account number (including area code)and the MAC address (found at the bottom of the router) I will get this sorted for you.
Hope this helpsNeilVirgin Media Field Technician 71484 working from home
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Hi Neil, I'm experiencing the same issue. I have Would I be able to DM you as well to resolve this?
Is there any technicians online who can help activate my virgin hub please
I had better luck starting my own thread @Shsjw_ho3 hope you get it sorted soon