Virgin Media Community

[Alastairgreen11]

I can’t set up my account. I previously had an account. Clsoed it. Opened a new one. I have same email address. How do I sign in? None of the previous combos ie 3 letters 3 numbers 3 letters works 

[Ayisha_B]

Hi @Alastairgreen11 👋,

A warm welcome to our Community Forums and thanks for your post. Great to have you on board with us again 😊

I am sorry you're having some issues setting up your online account. 

I would love to help you further so will pop you a PM now to confirm some details and we can take it from there. 

Speak soon!