Menu
Reply
mingmong1
  • 2
  • 0
  • 0
Joining in
220 Views
Message 1 of 4
Flag for a moderator

Accedentally ordered broadband twice.

So I'm moving into a house with a friend, we both ordered broadband to the same house. We have both agreed to cancle mine and keep his. How can I cancle my order? I literally made it 30 mins ago.

0 Kudos
Reply
Emma_C
  • 8.28K
  • 511
  • 556
Forum Team
Forum Team
154 Views
Message 2 of 4
Flag for a moderator

Re: Accedentally ordered broadband twice.

Hi Mingmong1, 

Thanks for your post and welcome to our community. 

Sorry for the delay in getting back to you, we have been a lot busier than normal. 

Have you been able to cancel the services you ordered since your post? 

 

If not then please ring us on 150 / 0345 454 1111 so we can ensure this is done and doesn't cause any delays in the services being installed. 

Emma_C - Forum Team
0 Kudos
Reply
mingmong1
  • 2
  • 0
  • 0
Joining in
144 Views
Message 3 of 4
Flag for a moderator

Re: Accedentally ordered broadband twice.

unfortunatly not. I lost my phone this morning so havn't been able to call. Is it possible to cancle online? Im already using the new internet it all setup and im on it.

Thanks for the response Emma 🙂

0 Kudos
Reply
Emma_C
  • 8.28K
  • 511
  • 556
Forum Team
Forum Team
139 Views
Message 4 of 4
Flag for a moderator

Re: Accedentally ordered broadband twice.

You'll be able to find all of our contact methods here, let us know if you need any further help. 

Emma_C - Forum Team
0 Kudos
Reply