Phone line down, broadband down, interactive TV services down. Engineer came out and confirmed issue between the omnibox and the pit in the street - very high noise level on the cable. Recorded it as a total loss and to pull a new cable. That was 9th June. Street was marked 10th June, and account showed an order for 11th June. Now account shows an order by 9th November! Spoke to cust services but they couldn't tell me why the delay, then put me in a queue to speak to "construction". Queue ended after 20+ minutes, ringing tone, then line dropped.
Anyone from VM able to look into this? Or am I best to cancel everything and go with a new provider?