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s71rl2
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On our wavelength
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Message 11 of 12
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Re: 4-5 times daily disconnections (wired and wifi)

Hi .@Tom_F So since I reported the issue wouldn't you believe it no disconnects . . . 

I have an engineer scheduled to visit on Saturday, if you look at my BQM over the last few days except for some random loss of connection in the early hours it looks ok? If I get to Thursday evening and there is no re-occurrence I can cancel the appointment, or would it be better to still try and swap out?

(Also a cheeky tag to .@jbrennand for the BQM)

https://www.thinkbroadband.com/broadband/monitoring/quality/share/3adc618063924db840f001ba8e92458cfd6289be
Zach_R
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Message 12 of 12
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Re: 4-5 times daily disconnections (wired and wifi)

Hi @s71rl2,

Thank you for the update. I'm glad to hear that your services seem to have improved.

If you've decided to proceed with the engineer visit, please do let us know how it goes and if you need any further support from us.

Thanks,
 



Zach - Forum Team


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