Virgin Media Community

[marklovick]

Our current connections for Fibre and TV come in at the front of the house and I'd like to be able to use the TV Connection a couple of yards accros the room. (To the right of the fireplace on the attached pic. It's currently on the left)

I can easily run a cable under the floor. Is at simple as that? I don't want to lose the original conenction incase we decide to keep TV where it is in the future

[Tudor · Accepted solution]

You cannot extend the cable yourself, it’s against the T&Cs of your contract. VM will do the work for £25.

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.

[Ryan_N]

Hi marklovick, 

Thank you for your post! 

What @Tudor has advised is spot on 🙂 Come back to me when you can and let me know how you would like to proceed. 

Cheers, 

Ryan. 

[marklovick]

Thanks All

I rang Customer Services and have someone booked in for next week. Hopefully same day as my Volt Speed Boost 🙂

[Jodi_S]

Thanks for the update marklovick,

Please let us know how your visit goes next week. If you have any further queries in the meantime, please come back to us through this channel.

Kind regards Jodi.