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1gig activation. stuck at 500

Hi,

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Area reference21

Hub4 has been installed for 1Gig update replacing our 500 Meg service but since this morning our broadband is still at 500 Meg speed and our telephone still showing a status “disabled”.

i tried to call customer services with no help.

can someone please help ?

thank you

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Problem sorter
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Re: 1gig activation. stuck at 500

Your configuration is for 1gb, so if you are only getting 500mb you need to check elsewhere.

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Alessandro Volta
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Re: 1gig activation. stuck at 500

This is the third post by this OP with the same title.

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Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020
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