1gb for London

[johnasimmons]

Does anyone know when 1gb speed will be available in London (London NW1)?

[nodrogd · Accepted solution]

VM don't release firm dates for upgrades. A sure sign that they are on the way is the cabinet upgrades, which involves swapping out all the cabinet equipment (amps, tap blocks & splitters) with kit that is DOCSIS 3.1 capable. This upgrade takes the network down for 6 to 8 hours & is usually accompanied by a letter through the door a few days prior. If you have had the upgrade, then the new speeds are pretty imminent.

[Roger_Gooner]

VM looks as if they are on track to upgrade the whole network to DOCSIS 3.1 (and Gig1) by the end of 2021, so only about six weeks to go.

[Paulina_Z]

Hi @johnasimmons,

Welcome back to our Community Forums! Thank you for your post! I understand that you're wanting to know if 1Gig broadband is available in your area at the moment.

After looking at your account, I can confirm that you're able to upgrade to a 1Gig service at the moment. In order to do so, you can call in on 150/ 03454541111 as we're unable to process package changes on this platform. 

Please let us know how you're getting on and if you need any further help. 

Thank you.

[johnasimmons]

many thanks Paulina 🙂

[Serena_C]

Happy to help!

If there's anything else we can do, please do get back in touch 🙂

Kind regards,

Serena