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1GB service only giving 700

mefurniss
Joining in

My upgrade from 350 to 1GB arrived today (upgrade to hub5) but the download speed is maxing out at around 700, way short of the “1130 average speed” advertised. That speed is with no other decides whatsoever connected and on wifi rather than ethernet but within 30 centimetres of the hub. The device I’m using to test the speed had no problem showing >1GB speed when tested on my friends broadband at his house. So the issue is not my device, can only be the hub or virgin’s service to the house. Please advise. 

3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

VM speeds are only guaranteed over Ethernet, there are too many factors involved with WiFi to get a meaningful comparison. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

carl_pearce
Wise owl

Report back on what this sites shows:

https://samknows.com/realspeed/

jpeg1
Alessandro Volta

Also check the WiFi 5GHz bandwidth settings on the Hub. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.