Same issue as other people, I’m due to complete and move into a new house but I’m being told my sign up will be delayed for 14 days, I work from home and I need connection from day I move in plus I don’t want the current house owners internet cancelled until they leave. Can we find a way to resolve this otherwise I’ll need to go to BT/sky but I’d much rather use virgin as it’s my first choice, can you help?