I am moving to a property on the same day the former occupants are moving out, but they have an existing broadband contract with Virgin Media. So before making my order, I was notified:
A Virgin Media account already exists at this address, so we will need to delay sending your kit for 14 days while we close this account.
I am not a Virgin Media user now but I really want to choose Virgin as my broadband supplier. However, I am disappointed by this 14-day hiatus where I have no access to WiFi! As I will be working from home soon, I really hope I could get the kit ASAP.
I wonder if there's anything I could do, or anything the current occupants could do to help me out?