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thurston_moore
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work VPN disconnecting 2 or 3 times a day

Hi folks,

I recently joined Virgin Media from BT for better speeds.

The speeds are much faster now but the connection to my work VPN drops 2 or 3 times a day when it did not before and I keep having to reconnect.

Does anyone have any ideas how to resolve this?

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gary_dexter
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Alessandro Volta
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Message 2 of 6
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Re: work VPN disconnecting 2 or 3 times a day

Turn off websafe and disable advance network search 


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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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thurston_moore
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Message 3 of 6
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Re: work VPN disconnecting 2 or 3 times a day

thanks for the quick reply - I don't seem to have those settings on my Hub 3.0 router however

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gary_dexter
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Alessandro Volta
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Message 4 of 6
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Re: work VPN disconnecting 2 or 3 times a day

You need to do it in your online account 


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If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
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thurston_moore
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Message 5 of 6
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Re: work VPN disconnecting 2 or 3 times a day

Yeah - I found the settings many thanks for your help, i'll test tomorrow and see how it goes!

thanks again bro 🙂

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rohaan06
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Re: work VPN disconnecting 2 or 3 times a day

Hi, Did this resolve your issue? I am having the same thing! Thanks

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