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wifi has be none stop cuting out every like 10 mins

envywolfe
Joining in

iv got a Xbox on and my laptop streaming YouTube and some background soft wear downloading and like every 10 mins for the past few days just keeps cutting out and then coming on for like 10 / 15 mins to cut out again  repet etc so i can not get on with what i need 

6 REPLIES 6

Client62
Legend

Consider a installing a Wireless Mesh to improve the WI-Fi coverage in your property.

Adduxi
Very Insightful Person
Very Insightful Person

Consider buying a switch and connecting your laptop and XBox over a wired connection, as an alternative to wifi.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Chris_W1
Forum Team
Forum Team

Hi envywolfe, thanks for the message and welcome to the forums. 

I am sorry to hear that there is an issue with the connection. 

Can you run a speed test here and set up a BQM here

Kind regards Chris. 

when the house is small and the hubs in the same room should not have these issues 

set up the BQM not sure how to share  been getting cut outs today again every weekend now might call some and complaine as getting no where 

Client62
Legend

"cutting out and then coming on for like 10 / 15 mins" - during this time, do the lights change on the Hub ?