on 17-09-2023 16:27
on 20-09-2023 08:54
Hi @atiq thanks for your post here although we're sorry to hear of your concerns raised.
We can see you've raised this via an alternative thread where a colleague has responded and resolved your query.
We hope this helps!
Many thanks
on 17-09-2023 19:30
See this..
VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
See if anything in here helps….
https://www.virginmedia.com/wifi-max
You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - you are - it is clearly stated on the webpage.
If not free to you… you will be charged £8/month for up to 3 pods (note - BT charge £10/mo for their whole home wifi solution). It’s a simple solution and should work for you. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option.
If you do want to i
on 17-09-2023 20:16
Thankyou,yes i aware its not free but i am 1GB User i think i am eligible for 3 max got 2 but they told me 3rd one is onway since august. today 17th sep i received email VM confirm i am using 3 but where is 3rd one gone? till today no text or no email to PICKED UP plz make enq if you can thanks
on 17-09-2023 20:26
A VM person will take a look for you when they get here in a day or two.
on 20-09-2023 08:54
Hi @atiq thanks for your post here although we're sorry to hear of your concerns raised.
We can see you've raised this via an alternative thread where a colleague has responded and resolved your query.
We hope this helps!
Many thanks