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ManNeedshelp
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virgin media box vandalised

Hi,

I'm posting this as a last result as I have reported this to the virgin media on 150 and an automated line.

The Green Virgin media box outside my house has been vandalised and has been like this for over months.

Please can someone fix this as a matter of urgency?

I have also attached pictures.

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gary_dexter
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Re: virgin media box vandalised

Is the door open and any cabling exposed?

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jbrennand
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Message 3 of 5
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Re: virgin media box vandalised

The number (automated) for reporting street box problems is 0330 333 0444

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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ManNeedshelp
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Re: virgin media box vandalised

I have already reported it to that number and nothing has been done.

 

 

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jbrennand
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Re: virgin media box vandalised

Try this...

https://community.virginmedia.com/t5/Digital-life/How-to-report-damage-to-street-equipment/ba-p/4151...

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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