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stefscaz
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v6 tv remote control does not work

I have followed all sugestion on how to get the remote control to work, I find it appalling at this has happened from day one. I can still turn on and off my Televison but have to result too using the remote on the app on my mobile phone.

I never had issues like this with sky and insist on this being resolved please. 

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Forum Team (Retired) Geraldine_C
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Re: v6 tv remote control does not work

Hi, Stefscaz.

 

Welcome to our Community Forum Page.

 

Sorry to hear about the issues with your remote. How are things going on since your last post?

 

Have you tried rebooting your box?

 

If it didn't resolve the issue, let us know, so we can book an engineer for you, we can also do this via online chat.

 

 

 

 

 

Geraldine_C

 

 

 

 

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