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Sbr1970
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unable to see WiFi boosters

Unable to see WiFi boosters - yes I’ve followed the help processes and done a full factory reset ... still unable too see the boosters

 

and nobody in the call centre answers the phone 

 

bet if say I’m leaving you’ll help then

 

 

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jbrennand
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Re: unable to see WiFi boosters

Are these VM boosters that used to work and now dont? If not where are they from?

What Hub model is it? How did you factory reset that ?

When you say you cant see them - do you mean on the list of available networks on your devices or on the connect app - or something else?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Sbr1970
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Re: unable to see WiFi boosters

Finally , after 50mims in a queue got too speak to someone - all sorted - replacements being sent out tonight 

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