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Sbr1970
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unable to see WiFi boosters

a week ago

Unable to see WiFi boosters - yes I’ve followed the help processes and done a full factory reset ... still unable too see the boosters

 

and nobody in the call centre answers the phone 

 

bet if say I’m leaving you’ll help then

 

 

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jbrennand
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Re: unable to see WiFi boosters

a week ago

Are these VM boosters that used to work and now dont? If not where are they from?

What Hub model is it? How did you factory reset that ?

When you say you cant see them - do you mean on the list of available networks on your devices or on the connect app - or something else?

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Sbr1970
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Re: unable to see WiFi boosters

a week ago

Finally , after 50mims in a queue got too speak to someone - all sorted - replacements being sent out tonight 

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