Menu
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
148 Views
Message 1 of 4
Flag for a moderator

the worst customer service ever!

This is the worst customer service ever, its been a nightmare just to contact someone by phone, or any other way and just receive emails with Congratulations! You have a new rank in the Virgin Media Help & Support Community instead the answer to the issue that I need to solve, It's ridiculous!, I pay the bill every month and compared to other companies seems so expensive and then I don't have any response it´s very frustrating.

Unfortunately there is no other internet provider on my street to be able to make a change, so I have to stick with it.;(

This is the worst customer service ever.

0 Kudos
Reply
Highlighted
  • 911
  • 48
  • 110
Superfast
94 Views
Message 2 of 4
Flag for a moderator

Re: the worst customer service ever!

what issue do you have that needs help from customer services?

-----------------------------------------------------------

My Broadband Ping - spgray

0 Kudos
Reply
Highlighted
  • 926
  • 68
  • 127
Well-informed
86 Views
Message 3 of 4
Flag for a moderator

Re: the worst customer service ever!

Yes, Virgin have possibly the worse telephone customer service ever. 

But did you have an actual question? Or just came here to rant? 

0 Kudos
Reply
Highlighted
  • 3.82K
  • 176
  • 298
Forum Team
Forum Team
49 Views
Message 4 of 4
Flag for a moderator

Re: the worst customer service ever!

Hi Acastro

 

Is there anything we can help with on the Community Forums?

 

Kindest regards,

 

David_Bn

0 Kudos
Reply