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S13002931
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On our wavelength
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superhub 4 vs superhub 3

hi

 

Since I got Superhub 4 , started intermittent connection. I have asked them to send me hub 3 again .  anyone else has issues with hub 4 ?

I downgraded package too to 500Mbps.  it seems hub 4 is having serious issues with 1000Mbps speed.

 

however hub 3 wont support 1000Mbps.  so I decided to downgrade and get 500Mbps with hub 3.   

 

wonder if someone else has/had same issue ?

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gary_dexter
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Alessandro Volta
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Re: superhub 4 vs superhub 3

What issues exactly?


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turbine
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Re: superhub 4 vs superhub 3

My hub4 is fine both wired & WiFi. Every bit as good as my Hub3 was.

You should have asked in here before downgrading.
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S13002931
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Re: superhub 4 vs superhub 3

I upgraded to hub 4, and upgraded speed to 1000Mbps.  since the day I upgraded,  speed will drop to point where there is no internet.  Hard Reset then it will work, until it drops out again.

 

I downgraded package to 500Mbps and its fine, however I am still getting HUB 3 back. as Hub 3 had no such issue.  2 engineer visits, nothing.  no fix.  they have limited support for Hub 4. 

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