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slow wifi

hi all after some help my wifi is really slow 55mbps been like this few few weeks now and now keeps dropping out for like 5 mins then comes back on has done this several times today check everything and says no faults anyone help thanks 

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Alessandro Volta
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Re: slow wifi

What are your wired speeds like?


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Re: slow wifi

i don't have wired speed as im on laptop that doesn't have a ethernet port in it i have had a technician out a few months ago about the speed he changed the hub and the speed was the same and basically said its the best speeds your going to get i think he just fobed me off as he could figure out the issue 

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Very Insightful Person
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Re: slow wifi

wifi has no minimum speed guarantee. you need to prove its not the wireless by testing with a wired connection.
VM won't be able to do anything about wireless.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: slow wifi

ok but what can i do about it dropping out all the time

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Alessandro Volta
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Re: slow wifi


@m91young wrote:

i don't have wired speed as im on laptop that doesn't have a ethernet port in it i have had a technician out a few months ago about the speed he changed the hub and the speed was the same and basically said its the best speeds your going to get i think he just fobed me off as he could figure out the issue 


No he didn’t fob you off. He proved the point given above.


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Alessandro Volta
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Re: slow wifi


@m91young wrote:

ok but what can i do about it dropping out all the time


Put the hub into modem mode and get your own better router or mesh system.

Or run a wired access point or two. 


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Message 8 of 8
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Re: slow wifi

ok what's a mess system never herd of one of them im not very technical 

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