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Tezerez1
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single website blocked

i can no longer access "https://publicaccess.leeds.gov.uk/online-applications/" . I have been connecting every week for years. it works on 4g, it doesnt work on any device connected to my broadband.

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Anonymous
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Message 2 of 11
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Re: single website blocked

I can access it from here so it appears your IP may have been blocked.

VM cannot do anything, you need to contact the website host.

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jpeg1
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Message 3 of 11
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Re: single website blocked

It's not the website being blocked. The website is blocking you.

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Tezerez1
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Message 4 of 11
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Re: single website blocked

Except, if I turn broadband off and use virgin 4g, it works fine? 

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gary_dexter
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Alessandro Volta
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Message 5 of 11
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Re: single website blocked

Yes.

Because your public IP address has changed to that of your 4G. 


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jpeg1
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Message 6 of 11
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Re: single website blocked

Because it's coming out from a different address. 

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Tezerez1
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Message 7 of 11
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Re: single website blocked

Thanks both.

I understand that is the reason, I have been accessing that page almost every weekday for 3 years (it's part of my work). Why should it stop working like that? Thinking back, the internet connection was shaky that day ( I use a wired computer connection). 

My daughter called by this evening,  she could access the site on her iPhone until she connected to my broadband. 

It's a shame I cant allow access to this web page. I have turned off the web safe. I pay for the broadband,  and shouldn't have to use my 4g data because my broadband has taken a dislike to this one page , after all, it's a public access page.

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Anonymous
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Message 8 of 11
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Re: single website blocked

It's nothing to do with VM, you need to contact the website host.

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jpeg1
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Re: single website blocked


@Tezerez1 wrote:

 

It's a shame I cant allow access to this web page. I have turned off the web safe. I pay for the broadband,  and shouldn't have to use my 4g data because my broadband has taken a dislike to this one page , after all, it's a public access page.


 

As we said above, your broadband hasn't taken a dislike to this one page. This one page has taken a dislike to you.  You'll need to ask them why that is, and to remove their block. There's nothing that Virgin can do.

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Adiejam
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Message 10 of 11
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Re: single website blocked

Hi all,

 

I am getting the same issue - virgin blaming siteground........siteground blaming Virgin.....its driving me crazy 

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