ring door bell and hub 3

[osarahlou]

I cannot connect my ring doorbell, I have renamed the 2 bands _2 & _5 but still not working, I've tried connecting when 5 is enabled and disabled, I tried auto & manually picking the channel its using.

Ive removed the doorbell so it is next to the router so I know its within range, it gets to 95% and then says unable to connect 

Any ideas?

[Client62]

We do not use split SSIDs on our Hub 3 and it connects devices on both the 2.4 and 5Ghz band with these WiFi settings :

Wireless >>> Security

[Chris_W1]

Hi osarahlou, thanks for the message and welcome to the forums. 

Have you managed to update the settings as provided by Client62?

How are things looking at the moment? Has this now been resolved?

Kind regards, Chris.