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bigbew
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refund

i left my old property and requested my credit in november and despite several promises via text message service and phone calls i still havnt recieved it as of 19/02/2021 !! is there an address or email contact i can use to take legal action against ?

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tehwolf
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Re: refund

 


@bigbew wrote:

i left my old property and requested my credit in november and despite several promises via text message service and phone calls i still havnt recieved it as of 19/02/2021 !! is there an address or email contact i can use to take legal action against ?


If you don't want to battle through on the phone, you can contact VM by post at the following address.

Virgin Media Sales Operation Support,
Diamond Plaza,
Daleside Road,
Nottingham,
Nottinghamshire,
NG2 3GG

send it recorded/signed for. detail your issue, include account number etc.. 

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bigbew
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Re: refund

thanks a lot il use that route as been fed a load of false promises via phone etc

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