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red light always on

my red light has been always on for the last few weeks . I have reset the router and have had a repair signal sent from virgin fault line to no effect . 

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Very Insightful Person
Very Insightful Person
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Re: red light always on

You need a new hub.  I'll flag your post for the forum staff to pick up.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Forum Team
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Re: red light always on

Hi red-door,

 

Thanks for your post and welcome to the community forums. Sorry to hear that you have been having issues with your hub. I'll PM you shortly to get your account details.

 

Cheers,

Corey C

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