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Whitesmith1975
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poor wifi hub 3

i am having real problems with wifi throughout the house.

 

we have a hub 3 currently and virgin sent one of the new hub booster but is useless, having to use 4g upstairs, seems to be worse since we upgraded.

 

really frustrating as now need to increase my daughters data allowance.

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legacy1
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Alessandro Volta
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Re: poor wifi hub 3

Like many for better Wifi look at getting your own wireless router with 1Gb ports and put the hub in modem mode.

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lotharmat
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Re: poor wifi hub 3

Definitely - the hubs are decent enough modems but woefully lacking in the routing department!



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Hub 3 - Modem Mode - TP-Link Archer C7

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Gareth_L
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Re: poor wifi hub 3

Hello Whitesmith1975

Thanks for your post 

Sorry to hear about the issues with the service 

I did have a look at a few things and came across an issue with your upstream levels

I will need to book an engineer to come out and fix this 

We can also have a look at the wifi and pod for you as well 

To do this 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_

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Gareth_L
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Re: poor wifi hub 3

Hello Meier

Sorry for the delay in replying 

Can you reply again to that private message as I didnt get your address

Gareth_L

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