Virgin Media Community

[tavsy]

Hi,

Getting consistently poor speeds of around 35 Mb download upstairs office whereas downstairs hub 3.0 is good at 200 (on package M200). Only a small house - no thick walls etc. Using a BT wifi extender 1200 which claims works with all broadband providers and it is showing "good range".

Any advice offered to improve?

[jb66 · Accepted solution]

Your extender is not very good, you could look at getting a mesh system if you need more speed

[tavsy · Accepted solution]

Thanks - I'll look into that.

[carl_pearce · Accepted solution]

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@tavsy wrote:

Thanks - I'll look into that.

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Is it this one?

https://shop.bt.com/content/uni2/documentation/b15p/11ac_dual-band_wi-fi_extender_1200_user_guide.pd... 

It uses the 2.4Ghz band by default and there is a switch to change it to 5Ghz, which is faster but less range.

[tavsy · Accepted solution]

Thanks for your reply Carl but just can't open that link, for some reason.

[tavsy]

apologies - was being stupid - I can. Will check

[carl_pearce · Accepted solution]

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@tavsy wrote:

apologies - was being stupid - I can. Will check

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It was this section that caught my eye:

[tavsy]

It was indeed that, Carl.

Have done the necessary and speed increased nicely.

Thank you very much indeed as never realised that could be the reason.